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Ribbo

Ribbo - Revolutionize customer support with AI: instant, accurate, multilingual, and data-driven.

Introduction

Ribbo is an innovative AI customer support agent designed to revolutionize how businesses handle customer inquiries. By integrating with a company's existing data sources, such as documentation, website content, and historical chat logs, Ribbo creates a chatbot that's not just responsive but also reflects the unique tone and knowledge base of the business. With the capacity to manage 40-70% of customer support questions, Ribbo promises to reduce operational costs while providing instant, accurate support to customers.

Features

  • Data Integration: Learns from a wide array of your business data to provide informed and relevant support.

  • Customization Options: Offers extensive customization to ensure the chatbot aligns with your brand's image and tone.

  • Seamless Website Integration: Easily embeds into your site as a live chat widget, with options for a floating bubble or full-size chat.

  • Simple Fine-Tuning: Allows for easy correction of any incorrect responses, improving future interactions.

  • Multilingual Support: Capable of training and communicating in multiple languages, broadening your support's reach.

  • Live Operator Handoff: Smoothly transitions from AI support to human operators when necessary.

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