Ribbo
- AIビジネスツール
- 03 Feb, 2024
Introduction
Ribbo is an innovative AI customer support agent designed to revolutionize how businesses handle customer inquiries. By integrating with a company's existing data sources, such as documentation, website content, and historical chat logs, Ribbo creates a chatbot that's not just responsive but also reflects the unique tone and knowledge base of the business. With the capacity to manage 40-70% of customer support questions, Ribbo promises to reduce operational costs while providing instant, accurate support to customers.
Features
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Data Integration: Learns from a wide array of your business data to provide informed and relevant support.
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Customization Options: Offers extensive customization to ensure the chatbot aligns with your brand's image and tone.
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Seamless Website Integration: Easily embeds into your site as a live chat widget, with options for a floating bubble or full-size chat.
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Simple Fine-Tuning: Allows for easy correction of any incorrect responses, improving future interactions.
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Multilingual Support: Capable of training and communicating in multiple languages, broadening your support's reach.
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Live Operator Handoff: Smoothly transitions from AI support to human operators when necessary.